Which of the following is a disadvantage of online communication?

• A. Sometimes not possible to get broadband connection
• B. Connections can be lost when using the internet
• C. Inboxes can be filled with junk mail or spam
• D. Viruses can result in loss of files

Answer: (C)

Online communication is powerful, but a common drawback is the flood of junk mail or spam that can fill the inbox. This clutter makes it hard to find important messages, wastes time sorting or deleting unwanted emails, and increases the risk of opening phishing or malicious links if someone isn’t careful. Spam directly diminishes the efficiency and reliability of online communication, which is why it’s identified as the key disadvantage.

The other issues—trouble getting a broadband connection, connections dropping, or viruses causing loss of files—are real internet risks too, but they’re broader problems of using online networks rather than a built-in drawback of the communication channel itself.