Which of the following is an advantage of off-the-job training?

• A. It cannot be scheduled outside work hours
• B. It increases customer risk
• C. Output is not affected by mistakes
• D. It costs less than on-the-job training

Answer: (C)

Off-the-job training takes place away from the production area, so employees can learn without the pressure of meeting production targets. The main advantage is that mistakes made during training don’t affect actual output, so production quality and customer service aren’t put at risk while staff are learning. This separation helps learners absorb new skills more effectively. Other ideas don’t fit as well: training can be scheduled outside work hours, it tends to reduce—not increase—customer risk, and it generally costs more than on-the-job training due to external instructors and facilities.